Welcome to Chaitanya Healing (“we”, “our”, “us”).
Your privacy is important to us, and we are committed to protecting your personal information in accordance with applicable laws including the Digital Personal Data Protection Act, 2023.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website:
👉 https://chaitanyahealing.com/
1. Information We Collect
We may collect the following types of personal information:
a) Personal Information
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Name
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Email address
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Phone number
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Any information you voluntarily provide (forms, bookings, messages)
b) Sensitive Information
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Emotional or mental health-related information shared during sessions or inquiries (treated with strict confidentiality)
2. How We Use Your Information
We use your information for the following purposes:
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To provide healing sessions, courses, and services
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To respond to inquiries and communicate with you
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To process bookings or payments
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To improve website functionality and user experience
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To send updates, newsletters, or promotional content (only with your consent)
👉 As per Indian law, personal data is processed only for lawful purposes with your consent
3. Data Sharing & Disclosure
We do not sell your personal data.
We may share data only with:
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Service providers (payment gateways, email tools)
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Legal authorities when required by law
All third parties are obligated to maintain confidentiality.
4. Data Storage & Security
We implement reasonable security measures to protect your data, including:
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Secure servers
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Encryption where applicable
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Limited access to personal data
👉 Indian regulations require organizations to adopt reasonable security safeguards and breach protocols
5. Your Rights
Under applicable data protection laws, you have the right to:
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Access your personal data
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Correct inaccurate data
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Request deletion of your data
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Withdraw consent at any time
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Raise grievances
👉 These rights are central to India’s privacy framework
6. Data Retention
We retain your personal data only as long as necessary for:
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Providing services
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Legal and regulatory compliance
After this, your data will be deleted or anonymized.
7. Third-Party Links
Our website may contain links to external websites.
We are not responsible for their privacy practices.
8. Children’s Privacy
Our services are not intended for children under 18 without parental consent.
We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with the updated date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, you may contact us:
📧 Email: chaitanya.chhavi@gmail.com
🌐 Website: https://chaitanyahealing.com/
11. Confidentiality
All personal and emotional information shared during sessions is treated with the highest level of confidentiality and used solely for therapeutic purposes.
12. Purchase of items and products
Once the product has been purchased, no refunds will be available. You may at the most depending upon the type of the product may exchange for other.
But for exhange you may need to submit the photos of the product you want to exchange with the reason.